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Hello, how can we help you?

Our support team is always here to assist you if you need us

Missing Transaction

Create a ticket if you are missing points and one of our support agents will assist you.

Create Ticket

Contact Us

Need to get in touch? You can create a ticket and one of our support agents will assist you.

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* please note, points may take up to 72 hours to display in your account

Frequently Asked Questions

How do I earn Points?
You will find lots of ways to earn points with Pocket Rewards by playing games, completing surveys or even discovering amazing deals.
View Offers
How do claim my Gift Cards?
In our Gift Card Store. You will find hundreds of your favourite online and highstreet brands in our store where you can spend your approved points.
View Store
Why are my Points pending?
When you complete a survey, offer or game that brand will let us know so we can credit your account, however they have not paid us yet so we have to wait until they have before you can spend your points. You can view when this will be in your account.
Is Pocket Rewards Safe?
Yes, we will never ask you for payment details. When you spend your Points in our Gift Card store you will receive a redemption code that you can spend at your favourite store.
Why did my Points not track correctly?
Sometimes when you click though to a offer or survey a tracking issue will occur and your Points may not show in your account. If this happens, please contact our support team via support@pocketrewards.co.uk
Can I refer a friend?
Of course, after all sharing is caring. Let your friends know about Pocket Rewards and you can earn some FREE Points. Click the button below to view the refer a friend program.
View Program